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Frequently Asked Questions
Is there a trial on SellerPrime? How long is the trial?
Yes, you can try all our amazing features free for 7 days. After the trial period, your account will be automatically subscribed to premium which offers you limited features. You can upgrade anytime to a plan that suits you the best - Starter, Essential, Pro, Business.
How many marketplaces does SellerPrime support?
SellerPrime currently supports only the Amazon US. Explore the US marketplace on SellerPrime, we’ll keep you updated as soon as you can analyze and integrate multiple Amazon marketplaces.
Is the 7 day trial available for all subscriptions?
Yes, the 7 day trial period is available for all the subscription plans. After the trial period, you can upgrade to the most suitable plan for you.
How many Amazon accounts can I integrate per subscription?
SellerPrime currently allows you integrate one Amazon account per subscription. Drop us your mail-id, and we’ll notify you once we support multiple Amazon accounts. In the meantime, you can use multiple SellerPrime accounts. One for each Amazon account.
I sell my products in the UK, Europe and US. Can I use SellerPrime for all these accounts?
Currently SellerPrime supports only Amazon US. We are looking to expand to other marketplaces soon. While you explore Amazon US on SellerPrime, send us your mail ID and we will notify you when multiple marketplaces are introduced.
How safe is my data?
SellerPrime takes utmost care in handling customer data. All our servers are secure and we do not share customer data with third party companies. For more information you can check our Privacy statements.
Once i register, will my information be visible to my competitors if they are already with SellerPrime?
Your private details cannot be accessed by anyone but you. But your public data can be viewed by anyone on SellerPrime just the same as it is on Amazon.
Can I use SellerPrime on my smartphone?
You can access our web platform on your smartphone through any web browser. We plan to release a mobile app soon. Do share your mail id with us, we’ll notify you once we release the SellerPrime mobile app.
I sell in the US but I do not reside in the US, can I still use SellerPrime?
Yes, SellerPrime is a tool for all Amazon sellers on the US marketplace irrespective of where you live. Do check with us if you can access SellerPrime in the language comfortable to you.
Is there a limitation on the number of products I can track in my account?
The number of products that can be tracked depends on the plan you subscribe. Typically you can track upto 10 products in the starter plan, upto 25 products in the essential plan, upto 50 products in the pro plan.Looking for more? We have got that covered too. The business plan is sellers who want their customized set of limitations. Do reach out to us or chat with us with your requirements. For more details on the features check out the Pricing and Features page
Is there a limitation on the no. of products in my Amazon account that I can integrate with SellerPrime?
SellerPrime does not have a limitation on the number of products integrated in your Amazon account. You can integrate and analyze all the products in your Amazon account